Mediation and counselling services for families who need help with issues related to ageing.

Who is this service for?

This service is for older people and their families.

What is elder mediation and counselling?

This service can help older people and their families to:

  • prevent or resolve family conflict.
  • have difficult conversations.
  • plan for the future (including medical, health, financial or living arrangements).
  • resolve differences in ways that improve their relationships.
  • make decisions that protect the interests, rights and safety of families.

Attending the Elder Relationship Service is voluntary and confidential, within the limits of the law. Everyone gets the opportunity to express their view with the support of an independent practitioner. The Elder Relationship Service is staffed by trained mediators and counsellors with specific skills in delivering services to people experiencing conflict about ageing-related issues.

Download the Elder Relationship Service info sheet.

Why would I use this service?

Dealing with change and making decisions can be hard for anyone no matter what your stage of life. This is even harder if you need to make decisions about someone who is a part of your family or someone you care for. At Relationships Australia we understand and can assist when people have challenges adjusting to change or making agreements without arguments.

Where more than one person is involved, the practitioner may also wish to see each person separately. Some issues are resolved in a few sessions, others take longer.

No referral is required, and waiting times for an appointment can vary according to the current level of demand and your availability.

How do I make an appointment?

Call us on 1300 364 277 and talk to one of our friendly staff.


Thanks to the generous support of the Tasmanian Government, this is a free service.

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Talk to our professional staff today.

Our staff are here to help you find the support and service that is right for you and guide you through the process.