Children’s Contact Service

What is this service for?

The Children’s Contact Service makes it possible for contact arrangements to take place with a minimum of stress both for children and their parents. It can also help with establishing a relationship between child and parent when there has been a period of limited or no contact.

The services that are provided:

• Planning, negotiation and setting up of contact arrangements
• Facilitated changeover to enable the child to be transferred smoothly from one parent to the other at contact times
• Supervised contact visits to enable child and visiting parent to enjoy quality time together
• Separate appointments for both parents
• Privacy and confidentiality
• An established children’s centre with toys, games and equipment
• Practical, sensible security including separate entrances and exits for each parent wherever possible

Advantages of Using the Service:

• Contact can be made using an independent third party
• Parents do not have to deal directly with each other
• It provides a relaxed, safe and neutral environment for children and parents
• Both parents can feel they are doing the best for their child

5 Steps to Accessing the Children’s Contact Service:

Here’s how a supervised visit works

Here’s what a changeover looks like

How do I make an appointment?

Call our professional staff on 1300 364 277.

Fees

This is a fee-paying service, concessions do apply.

When you call to book an appointment, we will discuss fees and payment options.

If you have any concerns or questions regarding fees you can give us a call on 1300 364 277.